This competitive edge can be established in a variety of ways, like how to push the boundaries of analytics to deliver tangible business use cases or how to leverage AI to provide new value to the business. And in relation to Foundation Models (ChatGPT) can it be a tool for productivity? An opportunity for revenue? Or a threat to our business model? Perhaps it’s all three?
What we do know is that the speed of innovation in AI/ML has never been higher. Which makes your job that much more demanding.
The retail landscape and customer behaviours, both online and in stores have dramatically shifted, placing significant demands upon all retailers and consumer packaged goods organisations. Retailers are having to innovate faster and increase buyer engagement while also finding significant operational efficiencies and addressing sustainability goals. To be increasingly successful in retail means, being resilient and resourceful; focusing on driving efficiency as well as differentiation by shifting technology investments and developing a culture of innovation.