Amazon’s Day 1 culture and operating model is curious, scrappy, and customer-obsessed, embracing new trends and making high quality decisions at speed. By contrast, a Day 2 mentality focuses on business goals over earning customer trust, breeds complexity and hierarchy, and lets process become a proxy for the right results – leading to organizational decline, entropy, and death. Come learn how we build mechanisms that help us stay hyper-vigilant against Day 2 thinking and approaches, and why it’s always Day 1 at Amazon.
